Posh News

We’re making room for fresh, new Posh, which means some of your favorites are dropping to crazy-low prices for a limited time!

These goodies won’t be restocked, so now’s the time to grab them before they’re gone for good. Stock up, share with friends, and treat yourself while supplies last.

Update: I’ve never tried a bundle this big before (over 20 choices of products) and it was a mistake. The bundles were too big. Everyone trying to order them at the same time caused the system to slow down. So I met with leaders tonight and will have a better plan tomorrow that makes product available to everyone.

I’ve added a new feature to your Advocate Dashboard: the Soapbox.

You already know Posh News is where I post official updates. But with a business that moves quickly, we needed a way to keep those updates in front of you and make space for community voices too. That’s where Soapbox comes in, because staying up-to-date is about more than just announcements.

Soapbox is a rotating feed built right into your Advocate Dashboard. You’ll see some company news, Advocate submissions, and daily themes or reminders. They’re all in one place. It updates automatically, so you can check in at any time and know you’re current.

Why do we need both Posh News and the Soapbox?

• Posh News keeps everything. You can find detailed announcements from the past at any time.
• Soapbox changes every day. It’s what’s happening right now, and a way for you to participate.

Together, they keep you informed without making you hunt for information. Check your Dashboard today and you’ll see the Soapbox already running.

You can now earn Perks Points just by joining the conversation in the Soapbox!

Here’s how it works (starting this week!):

• 0.50 Perks Points when you submit on the day’s theme (one entry per day)
• 0.10 Perks Points for each upvote you give to another Advocate’s published submission (up to 10 votes = 1.00 Perks Points each day)
• 5.00 in Perks Points if your submission is published

It’s simple: share your voice, support others, and watch your Perks Points add up. So, step up to the Soapbox and join the fun!

Good morning.

Here are the most recent site updates from yesterday and this morning:

• Updated the order confirmation page that displays after an order is submitted.
• Also updated order-confirmation and order-status (now shows tracking info correctly)
• Fixed the issue where selecting a category filter and adding an item to the cart redirected to a black screen with json code displayed.
• The cart icon now shows how many items are in it and the cart slides out from the right.
• Changed wording on page when you try to open the Dashboard and you’re not logged in.
• Cleaned up the Join form to make it easier to enroll on a mobile device
• Added Sezzle back to checkout.

Good morning.

Since launching this new site just under two months ago, I’ve been pushing hard to add features because Posh should move faster and offer more than anyone else. It’s been exciting to deliver things you’ve been asking for, but I know there have also been disruptions. When checkout went down last week, it hit everyone hard. I understand that when the basics don’t feel reliable, the new fancy features don’t matter.

That’s why I took checkout back to basics last week and spent the weekend tightening the website’s foundation. I made the site smoother and steadier so we can move forward with confidence. That had to come first right now, even before big priorities like commissions and pool bonuses.

A few bumpy days feel like years when I’m in the middle of fixing things on the site. I know that in a few months this time period will look much smaller in the rear-view mirror, but in the moment I take every detail seriously. I have to remind myself that what matters most is that this site opens the door to bigger opportunities for everyone. I believe in Posh, and I’m grateful that we are doing this together.

I’ll be pushing code updates throughout the day, and post again either this evening or tomorrow morning on what we get to do next.

I’m making improvements to the cart and header links tonight.

Good morning.

This morning I’m working on an issue that is causing the payment block in checkout to blink. It’s trying refresh to make sure it’s validating your address and calculating sales tax correctly, but the interval is far too often so it looks like it’s blinking. This is the most urgent item on my plate right now. Some desktop browsers are not having the issue, and a lot of orders are coming in correctly, so I will get the blinking fixed and make sure there are no issues on any device or with any browser.

Status: Patch deployed, so the blinking should not be there anymore. Testing passed on iPhone Safari and iPhone Chrome, which were reported by advocates. Also testing all other mobile browsers. Just refresh the page if you see blinking, and the fix will be applied.

Good morning.

We worked overnight and finally this morning we’re making noticeable progress. I’ll keep you updated. The checkout page is now in the testing phase. Thank you for hanging in there with us a little longer. We’re close to having this fixed.

No other part of the site was affected. This issue was isolated to the checkout page.

Everything is fixed and working again for the checkout page. Give us a few minutes to clean up, but it should be good to go. Pleas be aware that as part of the repair process, I removed all of the styling that I spent so much time on. So the checkout page is back to bare bones without anything fancy. It didn’t end up being part of the problem, but I wanted to make sure. So please excuse the current page. It isn’t very Posh-looking and that makes me sad. But I’ll make it beautiful and Poshy again soon, after I am certain that everything is running smoothly.

I also unplugged commissions points payment option for the same reason. Perks are still there, but please give me a few days before I attempt to put that back into the checkout page. I want to be very careful and deliberate. I feel like adding so many features last week was like pushing my workout a little too hard and I injured myself, so I need to recover and make a plan for what’s next. I sincerely apologize for the interruption that this has caused.

While I was working with developers on resolving the checkout issue, I had another developer add sandbox tools that give me a better workflow for adding new features without interrupting the main site. It’s something I started but didn’t finish, and this was a great chance (and reason) to get that done.

No need to submit a ticket for these. They are on my list for today:

• Adding an item to your cart sometimes loads an error. The product is still added to your cart. The error is for the page filter refreshing and should be repaired soon.

Status: In progress

• The checkout repair also nuked the order confirmation page. I’ll get that back soon. For the first few hours today, you might need to get your order number from the Advocate Dashboard and use the order-status and order-confirmation URLs I posted a few days ago. I’ll get it reconnected so that it shows after your order is submitted.

Status: In progress

• I will work on Pool Bonus for August today. I’m excited to see if we have some new Rank 10 Advocates joining that group.

Status: In progress

• I am also revisiting the weekly commission run from last night. Based on feedback from a few people, I want to make sure the batch was complete. Paying you everything you earn is always my top priority, so I will make sure it’s correct.

Status: In progress

Stay tuned. I’ll update these items.

Just after our leadership call last night, I started work on a payment issue we were having yesterday with our checkout page. Today I put the checkout page into maintenance mode because we’re still working on it. I’ve been at it for 19 hours straight, and had help from 3 other experts so far. We haven’t solved it yet, but we will. I know that’s frustrating, and believe me, I feel it too. It will be fixed the right way so it’s reliable going forward.

Even with today’s setback, I’m really optimistic about where we’re headed together. We’ve got big things in motion and I can’t wait to share more with you soon, including the Posh Punch Card that I’ve been testing, some new actions for the Action Drawer, and some other fun things I have lined up for September, October, November, and December.

I also want to add that today we all need a good reminder to slow down. Take a little time for self-care, and be with the people you love. Hug your family, spend a moment with friends, and pamper yourself with something that feels good. No matter our politics or opinions, we’re all in this together.

Good afternoon. Here are some recent site updates for you:

• Recent Orders Display: the Recent Orders section of your Advocate Dashboard was showing the order total, which was confusing if you used Commissions Points for the full amount because it would show 0.00. So now it shows the Qualifying amount for each order, which is the amount that contributes to your Lifetime Sales and Rank Advancement.
• Team Center Improvements: implemented better memory protection to prevent server issues with larger teams, added improvements to filtering options including depth, rank, and sales volume, improved performance with chunked data processing for larger team structures, and enhanced leader view capabilities for better team management. I spent some time on Team Center yesterday and have a few more items to complete here, so additional improvements are coming this week.
• Coupon Improvements: added additional support for all coupon types, implemented a more robust testing framework for the most common types of coupons that we use (fixed amount, percentage, and free shipping), added support for cart condition coupons, added better internal tracking for user-specific coupon validation, cleaned up date-based and usage limit coupon functionality, improved error handling and user feedback for common coupon application situations. The ADVOCATE code is now fully operational for all new Advocates.
• Posh Wallet Updates: improved balance calculation with a single source of truth for all points calculations, real-time validation syncing with better balance verification on every transaction,
  transaction integrity checks connected to database-level constraints that prevent data corruption,
  concurrent operation safety protocol that prevents race conditions in the process script,
  atomic transactions overhaul with all wallet transactions being fully atomic which means that deposits and withdrawals are verified through the complete process and never posted when incomplete,
  automatic error correction for balance discrepancies. A lot of this is under the hood, but it puts us in a position to give you the correct information more quickly.
• Other System Reliability Improvements: added better function error handling and system stability which is very important since I’m making so many changes in such a short period of time,
  added better error logging and debugging capabilities to some of the high-traffic areas of the site, implemented memory usage monitoring and protection for key functions, enhanced database query optimization for better search and render performance, added transaction rollback capabilities for failed operations, improved user experience with better error messages and feedback removing silent fails and silent successes from some forms and processes.

I added two new ways to view order details.

Order Confirmation Page: theperfectlyposh.com/order-confirmation/P-XXXXXXXX

Who can see it:

• The customer who placed the order
• The advocate attached to the order
• The Posh corporate team

What it shows:

• Order number and date
• Customer info (name, email, phone)
• Advocate info (name, email, phone)
• Billing and shipping addresses
• All items ordered with prices
• Order total breakdown
• QV/CV points earned
• Payment methods

Order Status Page: theperfectlyposh.com/order-status/P-XXXXXXXX

Same access as above, plus:

• Real-time tracking updates
• Live shipping status

Order Status in The Improved Order Modal

Now you’ll get all of these features when you click on an order number in your Recent Orders!

I hope that this helps us give better customer service and makes getting order information more mobile-friendly. It also gives secure access and real-time tracking with everything in one place!

Please note: I still have a few more minor changes to this, so you may see some things still update and change, mostly design. Emily and I are out of town, but I’ll keep working on it when I can.

I finished adding Perks Points for orders that I missed between July 18 and August 29. Go check your Posh Wallet!

theperfectlyposh.com/posh-wallet

I gave our Checkout page a glow-up. It’s been redesigned from top to bottom with:

• a clean, new look
• faster, and more reliable functionality
• better visibility to Perks Points and Commissions Points balances and amounts when applied

Note: coupons are not working as smoothly as I would like, so they are currently not available.

Here are a few quick site updates just for you:

• Failed orders no longer showing in Recent Orders.
• Advocate Profile now accessible. Click on the cog wheel to the right of your name on the Advocate Dashboard to edit your profile picture, first name, last name, email for communication, DISPLAY NAME, web alias, date of birth, tax ID, tax ID type, t-shirt size, billing address, shipping address, phone number, or to reset your password. Your Profile page also shows your Posh ID number and email for login, which cannot be changed. We’re not displaying your profile pic anywhere yet, but we have plans.
• Updated styling for the Advocate Dashboard to look a little better on mobile.

Product Updates:

• Appley Ever After Big Fat Yummy Hand Creme sold almost 20% of inventory over the weekend. This item is holiday-exclusive and is only available while supplies last.
• New Bundle! The Spooky Skincare Bundle is now available while supplies last for $49 ($56 value). It includes:
  • Appley Ever After Big Fat Yummy Hand Creme
  • Snarky Dark Shea-Loaded VERY Scrubby Bar
  • Spooky Extra Thick Body Butter

Bug fixes:

• Resolved an issue with “Not set” error and “security token” error. Both were connected to a cached file in regional web servers. This one took me a few days because the file was fixed on our web server, but a version of the file that was saved on regional web servers was apparently still loading for users. Testing has been great, and I’ve confirmed that it was fixed with a few specific individuals who reached out to me. The page should fix itself, but if it doesn’t for you or you have any further issues with these errors, do this first before submitting a ticket:
  • On a PC – Ctrl + F5 to hard-refresh the page
  • On a Mac – Cmd + Shift + R to hard-refresh the page
  • On a mobile device – clear browsing history and cache

Feature Additions:

• Don’t have an iPayout account yet? You can create one by clicking on the iPayout blue button in your Posh Wallet. You must have your date of birth in your profile. I’m adding a profile editor for you to access, but before that is ready you can contact support if you are missing it and get an error.

Perks Points are now added to new orders in real time. If your order is 50 QV or more, you will see two lines in your Posh Wallet for that order. The first line is for 10% of the QV value of the order, and the second line is Bonus Perks Points for larger orders:

• 1.50 Perks Points for a $50 order
• 4.00 Perks Points for a $100 order
• 12.50 Perks Points for a $250 order
• 30.00 Perks Points for a $500 order
• 70.00 Perks Points for a $1,000 order
• 200.00 Perks Points for a $2,500 order
• 500.00 Perks Points for a $5,000 order

Now that this is working going forward, I’ll add and check Perks Points for all orders from July 18th through August 31st.

This year’s Spooky hand creme is delightfully wicked! And it’s available today at 8 AM Pacific / 9 AM Mountain / 10 AM Central / 11 AM Eastern.

Get yours here while supplies last!

Link to product

The shadows have stirred and the cauldrons are bubbling. Two of your most wickedly loved Posh treats have clawed their way out of the darkness just in time for Spooky season.

• Snarky Dark Shea-Loaded VERY Scrubby Bar: our devilishly deep exfoliator with a snarky bite.
• Spooky Extra Thick Body Butter: a hauntingly rich pampering potion that will leave you nourished long after midnight.

But beware! These product are limited. Once they vanish, they’re gone for good.

I’ve added new features to the Team Center, for leaders to manage their teams better:

• Filters are redesigned and improved. Now you can filter by date range, team structure, rank, sales amounts, and recent sales activity. Want to see who in your team had the highest Sales last week and sort them from most to least? Now you can. Want to see which Rank 4 Advocates who are Down 3 are getting close to reaching Rank 5, so that you can help them get there and start earning a Mentor Bonus on their Sales? Now you can. Or want to see which Rank 2 Advocates in your team had between $54 and $67 in Sales last Thursday? I’m not sure exactly why you might need to know that, but now you can!
• New Team Contact Cards. Click on any name on your Team Center page and you’ll see their mailing address, phone, and email. Plus, you can then click the Notes button and add additional info that will help you be a better leader for them. If they have their birthday in their profile already, that will push to the Notes for you, but you are free to save anything else you want to remember to serve them better.
• Powerful Team Search. Search by name, city, state, or even anything in your notes. And when you click on their name in search results, you’ll see their full team just like they see it!

• I published a fix this morning for the “Not set” error for Safari and iPhone.
• Currently working on order Perks, commissions balance forward reconciliation from the previous system, and new email notifications.

Good morning, everyone.

We are making big progress! Here are a few site feature updates from the last few days:

• Weekly Commissions are current. Yesterday I posted commissions for the weeks ending August 16th and August 23rd. All commissions entries are in your Posh Wallet on the date they should be paid, so you can sort by date or amount if you need to look back for anything.
• Annual Awards cash bonus and July Pool Bonus are also paid. I have a post below congratulating each recipient. These were very late and I apologize for that. I’ve built processes that will allow me to stay current going forward.
• I still have some unattached orders. We will email the customers for every unattached order to figure out which advocate to attach that order to. I want every single order attached.
• I’m working currently on Team Center improvements, and reported bugs for footer advocate name including “Not set” error,
  order Perks, commissions balance forward reconciliation from the previous system, and new email notifications.
• As a thank you for reading my whole news update, I’ll let you in on a little secret: tomorrow morning I’m planning on apples for breakfast.

– Andrew

Rank 20
Trista De Leon

Rank 16
Jacqueline Koehler

Rank 14
Ashley Ekis

Rank 13
Christina Marsh
Jill Lewis
Shaleen Ague

Rank 12
Natasha Coleman

Rank 11
Janelle Spahn
Jennifer Ray
Kristin Kresge
Sarah Kleinman
Sherri Bowers

Rank 10
Camille Reiner
Diann Ehlers
Ginger Burke
Nicole Pearsall
Rebekah Matthews
Shannon O’Malley

Consistently earning the Monthly Award three, six, nine, or twelve times in a year (June through May), qualifies you for an Annual Award. In addition to recognizing these amazing advocates, we have awarded each of them with a cash bonus!

12-Month Award ($2,000)
Trista De Leon

6-Month Award ($500)
Shaleen Ague

3-Month Award ($250)
Ashley Ekis
Becky Parham
Camille Reiner
Jacqueline Koehler
Jennifer Ray
Nicole Pearsall
Sarah Kleinman

I’m very excited to share a brand-new feature for your Posh Wallet! You can now transfer your Perks Points to anyone you choose! Whether you want to surprise a teammate, thank a friend, or gift a little pampering to someone special, it’s simple:

1. Log in to your Posh Wallet
2. Click the Transfer button in your Perks Points section
3. Search for the name of the person you’d like to send points to
4. Choose how many Perks Points you would like to transfer
5. Include a quick note (optional) and confirm

The Perks Points will instantly move from your account to theirs, ready for them to use on pampering products!

This feature gives you the freedom to share your Perks Points with your community, your way. It’s one more step toward making your Posh Wallet fun, flexible, and rewarding. So give it a try right now! Brighten someone’s day with some Perks Points!

I included an example of searching for “Miller” and finding someone named Ginny Miller. Thank you, Ginny, for letting me use you as an example. Enjoy the Perks Points!

Good news! You can now transfer your Commissions Points directly from your Posh Wallet to iPayout.

If you already have an iPayout account, you’re all set to go. If you still need to set up an iPayout account, I am verifying that process today.

Now that this is finally working, today I will also process:

• Weekly commissions for the week ending August 16th
• Annual award cash bonuses
• Pool bonuses

If something doesn’t look right or your transfer gives you any trouble, just send an email to support@poshmailbox.com. That way we can track it down and get it fixed for you as quickly as possible. I have already received a few inquiries about commissions balances which I am working on today.

I’m really excited to see this live. It’s another step toward making your Posh Wallet super easy to use. Thanks for being here with me on this journey! Forward we go.

If you run into an error when making a transfer, you’ll now see helpful messages based on the response we get back from iPayout. For example, if your iPayout account isn’t set up yet, you’ll be guided to create one.

If it’s another type of issue, you’ll see a clear explanation of what went wrong.
Thank you for continuing to send in support tickets. They make it much easier for me to track and fix things quickly!

– Andrew

Good afternoon.

Here is a quick update on where things stand right now. My highest priority is reconstructing your accurate transaction history. I assumed that transferring balances straight over from the other system wouldn’t have any issues, but your feedback says otherwise. So I’ll rebuild your balances to be sure.

What I’ve Already Done:

• I’ve added your personal commissions and mentor bonuses to your Posh Wallet, fully updated through last Wednesday. You can view your updated balance at theperfectlyposh.com/posh-wallet. Make sure you are logged in.
• I’m still working on iPayout integration. When this is complete, you will be able to transfer Commissions Points to iPayout.
• There are a few bugs with paying for orders with commission points. Some people have already paid for orders with commissions, but some others are receiving an error. We’re making good progress, and I’ll keep chipping away until it’s seamless.

What I’m Working On Next:

• Missing Orders or Transactions: If you spot any missing orders in your history, please submit a support ticket with as many details as possible (email confirmation, customer name, date, amount, etc.). We’ll find it and make sure it’s attached properly.
• Lifetime Sales & Rank Accuracy: I’m auditing critical items like UnCon and Leadership tickets among others. Please hang tight. You don’t need to submit a ticket for this yet. I’m rebuilding every order from the other system line-by-line (and fixing their mistakes) to ensure your total lifetime sales and rank reflect exactly what they should.
• Perks Are Coming Soon: Perks aren’t accurately reflected in your wallet yet, but that’s on the way. No support tickets needed on perks for now. I’ll get those live shortly.

My Commitment to You:

I am committed to making sure every order is attached correctly, every commission is paid in full, and all Perks and Ranks are precise and accurate. If something is off, I will search it out, correct it, and ensure you’re paid exactly what you earned. This is personal for me, and I want you to feel 100% confident in that. I’m solving far more issues every day, so we’ll get there very soon.

Thank you for your patience and trust. This process will unlock years and years of Poshy goodness ahead.

Emily and I are celebrating our 25th anniversary today, so I have a few more hours here, but then I’ll be back at it tomorrow.

– Andrew

Today we are testing your Commissions Points Accounts! If you’re ready to place an order now, try it out and let us know if you run into any difficulties. We have the rest of your commissions points ready to disperse tomorrow! (Finally!)

• Order Accuracy: Every order should now be attached to the correct Advocate with the correct sales amounts. If you notice anything that looks off, please submit a ticket so I can track it. In most cases, any issue you see would affect more than just you or a single order, so submitting a ticket is a good idea.
• Full Review in Progress: I ’m processing every commission run starting from April 2024 today. This refining process ensures that every order is in the right place, at the right time, and tied to the right Advocate. I built a special tool for this so we can have complete confidence in both order and commission numbers. This also includes confirming rank advancements. The way I designed the Posh business rules, every order, every rank, and every Advocate connection has a purpose and can be reconciled and verified. It’s taking more time than expected, but with the tool I build, it will be completed today.
• Rank Reports: Once the weekly commission reconciliations are finished, we’ll have confirmed weekly rank advancement reports from April 2024 through last week.
• Next Step – Deposits: With all weeks’ ranks confirmed, I can finalize the commission runs for recent weeks and deposit earnings into your Posh Wallet.

2:05 PM Pacific: We are currently investigating a credit card processing issue affecting all orders this afternoon. The problem originates with our credit card processor and is not related to our website or customers’ credit cards. We will share updates as soon as more information is available.

2:15 PM Pacific: We’ve contacted our credit card processor (LPT). They are investigating. If we need to extend Buy 5 because of this, we certainly will. Stay tuned.

3:30 PM Pacific: The issue has been found and resolved.

Great news. The conversion to HPOS is complete! Order histories are now accurate for nearly everyone. I do have a small group of orders from our previous system that they didn’t process correctly for Lifetime Sales and commissions, and some recent guest orders that I’ll follow up on, but I’m working through each one of them. Once those are fixed, everything will be fully up to date.

The Posh Wallet is live and in final testing. Your Perks Points and Commissions Points balances have been carried forward from July 18, and are in your accounts. Next, I’ll be adding the weekly personal commission and mentor bonus batches for the weeks ending July 19, July 26, and August 2.

Even though I’m being very thorough, if you see something that doesn’t look right, like a strange order or even one that’s missing, please don’t panic. Let us know. We have complete control and the ability to make it right. The way I’ve set up the Pay Plan makes it easy for me to correct orders, even after the fact, and make sure your numbers are exactly where they should be. We’re in the home stretch, and everything is coming together beautifully.

More info tomorrow.

This morning I’m checking order details to make sure that they are appearing in your order histories with the correct sales total, and that sales total is being added to your Lifetime Sales.

The next step is to run the rank updater, which will be fun for everybody.

When sales and ranks are solid, then we can get your Posh Wallets fully activated and full of Perks Points and Commissions Points. I’m pushing hard today. The destination is in sight.

– Andrew

Hey everybody,

I want to give you a clear, confident update on what’s happening behind the scenes.

Right now, I’m in the middle of a very precise, very deliberate process: I’m adding historical line items to orders that were imported from our previous system. These are mostly from June and July 2025, but to do this right, I’m going all the way back to April 2024. Why? Because this is how I ensure your lifetime sales are 100% accurate. And lifetime sales drive your rank, which drives everything from commissions to perks to recognition. This must be perfect before I activate the Posh Wallet with your commission points. No shortcuts. No mistakes. Just clean, correct data that you can count on.

Order history with details, then ranks and commissions, then the Posh Wallet with updated Perks Points and Commissions Points, then i-Payout. In that order, the right way.

Yes, this is a lot of work. But I’m built for it. I’m not just the founder of this company. I’m the architect of the business rules and the architect and programmer for the database and PHP logic that power the entire engine. I know exactly what I’m doing, why I’m doing it, and how to make it perfect.

Now, let’s address something I heard yesterday. Someone messaged me saying they heard a rumor that Posh is going out of business again because we’re running a few sales and because commissions have been delayed.

I know why someone would feel that way. And why bad memories from the past would rise to the surface again. I know because I was the target of those rumors many years ago and I spent 7 years, 2 months, and 19 days climbing out of that pit.

I knew the rumors weren’t true, but now history shows us that.

In fact, history shows us that the people who started those rumors did so for their own benefit, to get me fired, and then they drove the company into the ground. They aren’t smart enough. They aren’t strong enough. And they definitely aren’t willing to do what I do.

Well, they’re gone now. And I won’t even say their names. They don’t exist in my world. I have too much work to do to make Posh into what I always meant for it to be. And I would rather spend my time getting to know you, creating pampering products and a great website, going on incentive trips, and building something we can all be proud to be a part of.

Yes, waiting for commissions sucks. I know that. I feel it every single minute. I carry the weight of thousands of people and their teams and customers on my shoulders right now. But this is working. Order histories are updating. Ranks will be accurate. Commission points are real and will be delivered.

And the most important thing? I’m not going anywhere. This is my home. We are finally free of the people who traumatized you and me for their own benefit. Now we get to build what Posh was always meant to be.

Thank you for your patience. I’ve said it a hundred times, and I’ll say it many more because I mean it deeply and sincerely. I’m taking this in the right direction for all of us and I’m grateful you’re part of this.

– Andrew

Let’s take this oldie for a test drive:

1. Add any 6 eligible items to your cart (bundles are not eligible)
2. Add code Buy5 to your cart and you’ll get one of your six items free!

Other notes:

• This coupon code can be combined with free shipping below, but not with the ADVOCATE code.
• You get every sixth item free, so it’s buy 12 get 2 free, buy 18 get 3 free, and so on. No limit.
• This offer is good for advocates and customers. Free shipping below is only for advocates.

We’re extending free shipping on orders of $300 or more through Saturday, Aug 9!

To access this coupon, you must be logged in as a Posh Advocate, add at least $300 in items to your cart, then you will see the button to Apply Coupon for free shipping. You must click Apply Coupon to apply the coupon.

Good morning.

Today is the last day to use coupon code WORTHTHEWAIT for 20% off site-wide (excludes bundles) when you spend at least $50. Also, you qualify for free shipping with all orders of $300 or more. Both offers for Advocates only.

A few people are interested in using the coupon code this weekend but have been unable to for a variety of reasons. It definitely ends tonight, but we’ll do it again! No worries. Stay tuned. We’ll try a few different types of specials this week to test the coupon logic.

I’ll post here as projects are tested and deployed:

• Order import (all orders from previous system through July 18, 2025): In Progress
• Issue resolved where some web aliases were receiving “The page can’t be found” incorrectly. If you are certain that your web alias is correct and are still receiving this error, clear your cache. If you are not sure how to do that or if you need to do that, try a private or incognito window. If your web alias works there but not in your normal browser, then you need to clear your cache.
• If you are receiving “LPT error” when attempting to checkout, this is related to your credit card payment. Please create a ticket for these.

Good morning. I’m traveling home today, but every minute I get at the airport or on the plane will be working on these current priorities:

1. Advocate Dashboard – including modals for order details and customer contact cards
2. Team Center and Customer Center restoration
3. Update all order histories
4. Posh Wallet – Perks Points
5. Posh Wallet – Commissions Points
6. Commissions History table

As I resolve tickets and bugs today, I’ll add to this list:

• Posh News page now fully functional.
• Issue resolved with [Unknown Advocate]. If your name is not displaying in the footer after you click on your link on the Find an Advocate page, please submit a ticket.
• Removed case-sensitivity for web aliases. Anyone with a capital letter in their web alias (like AmySmith) was being blocked on the Find an Advocate page. This is now fixed for all web aliases.
• In Progress: Advocate Dashboard restoration…Sections are displaying correctly. Still need to link order numbers to order details and customer names to customer contact cards.

We’re on track and moving forward. Thank you so much for your patience this week. 💗

To say thank you, I created coupon code WORTHTHEWAIT that you can use for for 20% off any order of $50 or more. It’s valid Saturday, Sunday, and Monday until 11:59 PM. It’s good sitewide for all individual products.

Also, get free shipping when you spend $300 or more, now through Monday night. If your order is eligible, you’ll see a button to auto-apply the free shipping code.

Both offers can be combined. Both codes are only available to Posh Advocates, so don’t advertise these to your customers. Your customers will receive an error if they try to use them.

I’m still making updates throughout the weekend. The Advocate Dashboard is down for now while I finish key improvements.

Thanks again for sticking with me. Keep an eye out for more updates!

I have the Advocate Dashboard down today while we make big site updates. I’m feeling like a general contractor at a construction site. Big things are happening all at once.

– Andrew

We’re building a better ingredient page and we want to show you the first draft. You’ve always known that your Posh products are the best. Now you have a reliable, go-to resource to learn more about why we choose the ingredients we do.

From rich shea butter to soothing aloe vera, our new ingredients page gives you helpful details you can trust, whenever you want to know more.

Check it out! We’re updating some of the product names, but you’ll quickly see that two of our favorite ingredients at Posh are quality and transparency. 🩷

We had a packed leadership call last night with frontline leaders and monthly bonus earners. I’m so grateful for the feedback, ideas, and solutions we shared. Here’s your official recap and next steps:

System & Site Updates

• Perk Points: All final Perks from the old system have been transferred. Some users are seeing a $0 display at checkout due to a visual bug, but your points are safe. Most cases are similar enough, that I believe that fixing one case will fix them all.
• Posh Wallet: You’ll soon have access to a detailed Perks ledger (deposits, withdrawals, balances). A dashboard button will be added alongside the Team Center.
• Advocate & Customer Profiles: Customers can now update their profiles. Advocate profile updates (email, phone, address) are coming next. Web alias updates will also be included.
• Commission Tracking: Commission visibility is launching first. Withdrawals via I-Payout will follow once testing is complete. A longer-term solution is ready for testing but is at least a month away. I don’t want too much change here too quickly. Let’s get everyone who was using I-Payout back in so that they can get their money, then we’ll plan the transition to a better, long-term situation.

Site Navigation & Shopping Experience

• Product Display Improvements: We discussed how to improve the main Shop page by moving specific products to the front of the shop. Tools and apparel will be hidden from customers soon. We also discussed filters like “vegan,” “no fragrance added,” and sorting by price.
• Cart Features: Great suggestion to add a “Continue Shopping” button. I put that on my list. We talked about gifting category ideas like “Gifts under $15.”
• Login Experience: We’re fixing username confusion (email vs. firstname.lastname for customers). A proper logout button will be added. New accounts may eventually default to email-based usernames, but I’ll find out first how to resolve login issues from customers who created accounts this week and have usernames that are firstname.lastname instead of email address.

Orders, Tracking, and Inventory

• Order Visibility: Advocates will soon be able to view customer order status and tracking once a duplicate order number issue with the warehouse is resolved.
• Inventory Accuracy: The new system automatically removes sold-out items. Our goal is no more manual toggles or oversells.
• Product Formulations: Concerns about the new BFF logo/formulation were noted. I’ll review stock levels and confirm how much of the old version is left and why the new version has already begun shipping.
• Expiration Dates: We will look into improving how expiration or “best by” dates appear on packaging with our various manufacturers.

Communication and Support

• Notifications: Order and system notifications for advocates via email (SendGrid) will resume soon. Templates are being migrated now.
• Customer Help: Customers can now view their recent orders in the customer dashboard. Additional details are coming after Perks and order number tracking are finalized.
• Strategic Suggestions: For immediate issues, contact Mandy in support directly. For bigger-picture ideas, email me directly so we can plan and prioritize.

What’s Next

• Finalize Perk display and enable earning from new orders
• Launch wallet and commission dashboards
• Continue resolving login and profile update flow
• Improve filters, categories, and product discoverability on the Shop page
• Add enhancements to the Join page, including language clarifying it’s free to join Posh
• Lay groundwork for Fall 2025 regional events and UnCon 2026

Thank you to everyone who joined the call. Your voice makes our system better and our company stronger. If you weren’t able to make it, the transcript and recording are available in your email.

Let’s keep building together.

— Andrew

Happy Wednesday, everybody!

I’m focusing today on getting Commission Points visible and available for you to use. Here is the plan:

1. Load final commissions account balances from our previous system into the database of our new system. This includes one line for your “balance forward” which is what your commissions account balance was before the last commission run on July 23, 2025, and a line for July 23rd commissions (for orders from the previous week in the previous system). This is done.
2. Load Commissions Points into Checkout. Make your commissions points balance available for you to use on orders. This is in process right now.
3. Update all Posh Wallets with Commissions Points for orders in the new system from July 18-26. And make the Posh Wallet accessible to all advocates. This is where you will see transactions for your Perks Points and Commissions Points.This is next.
4. Connect i-Payout to Posh Wallet so that you can transfer Commissions Points into your i-Payout account.

As I mentioned in the earlier update. I am pushing to get i-Payout connected right now because it will be the quickest option for most people to get their money the soonest. However, I have a long-term solution that will replace i-Payout that I would like to launch in the next several weeks.

Good morning!

I’m on a plane this morning, working through my Sunday project list. I ran into a few order reconciliation hiccups yesterday, but everything’s back on track and moving forward today.

I’ve got about three hours of tasks like this (see photo), so I’d love to hear from you! If you received new products at UnCon or your recent order just arrived, give me your reviews. What do you think of the new products, and which one is your new favorite?

If you haven’t received yours yet, what are you hoping for this fall and into early next year?

The two Advocates with the most creative answers will each win $50 in Perks Points. Post your answers today (Tuesday) on Sharing Posh to be eligible!

While I’m auditing line items for June and July orders, I made an improvement to the account icon on the home page. By default, it was linked to the login screen. So if you were already logged in and clicked the user icon, you were probably asked to log in again.

The new icon (pink, of course) recognizes if you’re already logged in and sends you to the right place, either the Advocate Dashboard or the new Customer Dashboard. I’ll keep adding more features to both, but hopefully directing you to the correct dashboard instead of asking you to log in again is better.

The Brazilian Bombshell Snarky Bar had the wrong product title and wrong image. Both have been corrected. It is “Cupuacu-Loaded.”

Note: the URL for this product did not change, it is still /product/brazilian-bombshell-snarky-bar.